Shipping from Ralph Lauren to your door — from $70
Ralph Lauren's US site puts its permanent Sale section, the Purple Label and Double RL collections, and its custom-monogrammed Polo service in front of you, and ships them free with Standard shipping on every order placed from a logged-in account to your free address with us in Oregon, a state with no sales tax. We receive your packages in Albany, remove the hangers and excess bags, and consolidate them into one compact box that reaches your door within 7–9 business days by Economy or 5–7 business days by Express.
Two obstacles Ralph Lauren shoppers know, and their ready solutions
The US site only offers “United States” in the shipping country field, and runs every order through an address and card verification step before shipping it; your free address in Oregon solves the first, the way of entering your details that we explain here gets you through the second, and our Order It for Me service handles the purchase with our US card if your card doesn't go through.
Ships within the US only, and free for account holders
The checkout page doesn't accept an address outside the United States, and it doesn't grant free shipping above a spending threshold but on every order placed from a logged-in account, while guests pay $10 for Standard according to its policy at the time of ordering; sign up with us to get your address in Albany, Oregon, where there is no sales tax, save it in the address book of your RalphLauren.com account, and every order reaches our warehouse free with a tracking number that appears in your account there.
Every order goes through address and card verification
Before shipping, the site reviews every order and matches the billing address against the card issuer's records, a step that usually passes when you type your billing address exactly as your bank has it and your name as it appears on the card, and keep the Albany address in the shipping field only; according to its customers' experience, paying with PayPal or Apple Pay from the Ralph Lauren app usually passes because verification happens inside the wallet, and if the site still returns the order because of the card or billing address, our Order It for Me service buys it on your behalf with our US account and card, so verification usually passes and it reaches our warehouse like any other order.
An example in numbers: two orders consolidated into one box
An order from the Sale section with 3 Mesh polo shirts and a Cable-Knit sweater, and a second order with chino pants and a kids' set, arrived in your name in Albany in two separate cartons; we removed the hangers and bags and consolidated them into one 6 lb box, so the shipment reaches you by Economy at $100 in 7–9 business days or by Express at $112 in 5–7 business days, as in the cards below. The calculator button gives you the exact price for your weight, and the customs documents are prepared free of charge and placed inside the box.
From RalphLauren.com to your door in four steps
Ordering from the US site is straightforward, and half the success lies in small details on the shipping and payment pages that we explain here.
An account here and an account there
Create your free Barid US account to instantly get your address in Albany, Oregon, then create an account on RalphLauren.com with your email or via Google, Apple, or Facebook and save the address in its address book, since the account there is what makes Standard shipping free and lets you track orders and save your card for future orders.
Order and enable reduced packaging
On the product page, choose the fit (Classic or Custom Slim) and the US size from the size chart in inches; on the shipping page, enter the Albany address and a contact phone number and enable the “Eco-Friendly / Reduced Packaging” option; and on the payment page, type your billing address as your bank has it. Review your cart before confirming, because the order can't be edited once placed and you usually can't cancel it except within about 15 minutes of placing it, and the site holds the amount at ordering and actually charges it at shipping.
We receive, remove the hangers, and consolidate
Every Ralph Lauren order arrives in a separate branded carton; we receive it in your name and send you a notification in your account, then remove the hangers and excess bags and consolidate all the packages into one secure box with a clear invoice for customs, and if an item is a gift in its navy box, we keep it intact as it arrived.
To your door with the service you choose
You choose Economy (7–9 business days) or Express (5–7 business days), and follow the tracking number from your account to your door; we prepare the customs documents free of charge, and any government fees are set by the destination country's customs.
Questions about ordering from Ralph Lauren
The site accepts Visa, MasterCard, American Express, PayPal, and Apple Pay, and the list of billing countries on the checkout page includes Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, and Oman; acceptance of a card issued outside the US depends on the billing address matching exactly what your bank has on file, with the Albany address kept in the shipping field only, and credit cards usually pass this way. If your card is declined once, switch to PayPal or Apple Pay from the Ralph Lauren app instead of retrying, and if the order doesn't go through because of the card, our Order It for Me service buys it for you with our US account and card, so verification usually passes.
By default the site adds a hanger and a bag to every item, and the Reduced Packaging option on the shipping page removes them and shrinks the package at the source; the navy gift box is added per item at your request on the site, and we keep it intact inside the consolidated box if the item is a gift, or fold it and compress everything around it if weight matters more to you.
The size chart in inches on every product page and the difference between Classic Fit and Custom Slim Fit settle the size before ordering, and anyone who orders two sizes to choose from tells us before consolidation so we return the unwanted one from Albany with the free return label the site provides. Ralph Lauren's window is 30 days from the order's ship date for an unworn item with its tags and invoice, according to its policy at the time of ordering, and an exchange for another size at the same price ships immediately to your address in Albany provided the original item reaches the site within 30 days, which we handle for you from our warehouse within days; note that a Polo monogrammed with your initials is a final sale.
Yes; the site ships fragrances by ground only within the US with the free Standard service on your account, so they reach Oregon on time, while re-shipping them by air to your country is subject to air transport rules for flammable liquids and the carrier's quantity limits, so tell us when requesting shipment that the box contains a fragrance so we can check the carrier's acceptance and the allowed quantity for you and pack it accordingly before shipping.
The same address for all your US stores
Add whatever you buy from any other US store to your Ralph Lauren box; it all arrives in your name in Albany and waits in your account until you request consolidation into one shipment, and every store our customers love has a guide page like this one explaining its interface and terms.
Start with your account, and let Ralph Lauren reach your door
Signing up is free and gives you your address in Albany, Oregon instantly, and from then on every order from RalphLauren.com becomes a shipment waiting for consolidation in your account.
