Frequently asked questions about Barid US

A real US address and a warehouse in Albany, Oregon that receives your purchases from any US store — even stores that don't ship outside the US — then ships them to your door via FedEx or DHL. You shop as if you were inside the US, and we receive, photograph, consolidate and ship right to your doorstep.

Sign up free in a minute and your US address and customer code arrive instantly, then shop at any US store and enter our address and your code in the shipping field. We receive your package, photograph it and let you know, and you pay nothing until you request shipping for your first box. Start from the sign-up page.

Signing up is completely free — no monthly subscription and no annual fee for the address. You pay nothing until you create a shipment, and then you pay only the shipping cost plus any optional services you request, and you get 30 days of free storage per package while you gather your purchases. Open your account today and keep your address ready until your first order comes along.

Sign up for a free account and confirm your email, and you receive a customer code in the format BRD-100117 along with the full warehouse address in a message just for you — the address is not published on the site, to protect our warehouse from unidentified shipments. Enter the address in the Shipping Address field and put your code in the second line Address Line 2, since the code is what links the box to your name the moment it arrives, so it shows up in your account right away. You will find the address and your code in your account dashboard whenever you need them.

A real street address for a warehouse we operate in Albany, Oregon — not a PO box and not a virtual address. That is why stores and carriers that reject PO boxes accept it — enter it as is, put your code in the second line, and your order goes through the first time.

Our warehouse is in Albany, Oregon, and we chose it because it charges no sales tax at all, while most states charge between 6% and 10% depending on the state and city. You pay only the product price shown on the store and save the difference on every order.

Both together: the chargeable weight is the greater of the actual weight and the volumetric weight, rounded up per package and then multiplied by the number of packages. Volumetric weight in lb = (length × width × height in cm) ÷ 2268, and that is the very same formula the Rate Calculator uses — enter the dimensions, weight and destination and the figure appears instantly.

Yes, and instantly — no messaging, no waiting and no math. Take the box dimensions and weight from the product page on the store and enter them in the Rate Calculator and the price and delivery time of all three services appear before you hit buy. If the product page does not list its dimensions, send us the link at info@baridus.com and we will estimate it for you.

No — one price for all our 54 destinations, with no regional differences. Whether your shipment is going to Riyadh, Casablanca, Djibouti, Istanbul, London, Toronto or Kuala Lumpur, the figure you see in the calculator is the same, and the delivery time follows the service you choose, not the country. Pick your destination in the Rate Calculator and compare for yourself.

The difference is in speed and price, not quality — all three services are trackable step by step right to your door. Economy is the most affordable and arrives in 7–9 business days, starting from $70, while Express is faster and arrives in 5–7 business days, starting from $78, and DHL matches the Express delivery time at 10% more. You do not have to choose now — the calculator shows them side by side before you pay.

An extra $96 is added automatically to any box over 100 volumetric lb or 40 inches on its longest side — a surcharge the carrier applies to oversized boxes, and you see it in the calculator before paying. Split the contents across two boxes or request free repacking, and the fee drops off in most cases.

Yes, and free when needed. Many stores send a big box that is half air and padding, so we repack it in a way that does not affect the product's safety and remove the empty space and excess cardboard, so the volumetric weight goes down and the price with it. And request consolidation of your shipments into one box instead of paying for more than one shipment.

We weigh and measure the box in the warehouse, and if the figure differs we send you the difference to approve before shipping — no amount you have not seen is ever charged. If the figure goes up, request free repacking first — it usually comes back down.

Yes — optional insurance for $49 that you add when creating the shipment, and it works under the carrier's terms; that is about 184 SAR at the 3.75 peg to the dollar. Add free content photos and repacking alongside it to document the product's condition and secure it inside the box.

Visa, Mastercard, American Express, Apple Pay and Google Pay through the Stripe gateway, plus bank transfer. The invoice is in US dollars because that is the currency of our rate table; you pay it with your card in its own currency and your bank handles the conversion. And there is a ready Saudi riyal column in the rates table calculated at 3.75 to the dollar, so you know the figure in your currency before you buy.

You pay nothing when you sign up, nothing when your boxes reach the warehouse, and nothing for storing them while you gather your purchases. You pay only once: when you ask us to ship your box to you. With the Order It for Me service, you pay the product's value after we confirm the amount and before we buy.

Yes. Anyone who ships regularly or in volume gets special rates that vary by shipment type and volume of business. Message us from the Contact us page with details of your monthly shipments and we will put together an offer that suits you.

FedEx Economy 7–9 business days, and FedEx Express and DHL Express 5–7 business days, with the same time to every destination. It is counted from the moment the shipment leaves our warehouse, not from when you bought. If your deadline is tight, choose Express and lock in the shortest time available.

We ship to 54 destinations worldwide, all at the same price with no regional differences. The list includes 14 Arab countries — Saudi Arabia, the UAE, Kuwait, Qatar, Bahrain, Oman, Egypt, Jordan, Lebanon, Morocco, Algeria, Tunisia, Mauritania and Djibouti — each with its own page on our site detailing its customs. It also includes Turkey, the UK, Canada and Malaysia, along with Germany, France, Italy, Spain, the Netherlands, Switzerland and Sweden, plus Australia, New Zealand, Japan, South Korea, Singapore, Indonesia, India and Pakistan, and Brazil, Mexico, South Africa, Kenya and Nigeria. Open the list in the Rate Calculator and you will find it complete with price and delivery time. Destination not listed? Message us at info@baridus.com and we will add it.

Yes, and at exactly the same price. The Gulf is part of a list of 54 destinations: Egypt, Jordan, Lebanon, Morocco, Algeria, Tunisia, Mauritania and Djibouti, plus Turkey, the UK, Europe, Canada, Malaysia, the rest of Asia, Australia and Africa. Living in Istanbul, London, Toronto or Kuala Lumpur? Pick your destination in the Rate Calculator and you will see the same figure our customer in Riyadh sees, and the delivery time follows the service you choose, not the country you live in.

After you request shipping and pay, you receive a tracking number from the carrier to follow the box right to your door, and you will find all your shipments in your account dashboard. If tracking stalls or the route looks odd, message us with the shipment number at info@baridus.com and we will follow up with the carrier on your behalf.

Yes, and the Instant Shipping Label service does not require a warehouse address with us. Enter the sender and recipient details, the box dimensions and weight, and choose your destination, and FedEx and DHL rates appear instantly; after payment the label lands in your inbox ready to print and stick on. You can ship as a guest without an account, or log in at checkout to save your shipments and track them.

The label is a standard PDF file: print it at any nearby print shop or service center, and some carrier drop-off locations print it for you at hand-over — we point you to the nearest one before issuing. If none of those options work, message us and we will arrange the right solution for your location.

You set the pickup day yourself when issuing the label and the driver comes by on that day; you can change it afterwards with the tracking number, or drop the box at the nearest carrier branch with no appointment. And yes — issue a separate label for each box, then set one pickup day for all of them so the driver comes only once.

Yes, and consolidation is free — no limit on the number of stores or boxes, and you can use your address with more than one store at the same time. Shop at Amazon, Nike and iHerb in the same week, let the packages gather with us during 30 free days, then ask us to consolidate as many of them as possible into one box, so you pay one shipment at one weight instead of a shipment per store. Browse the suggested US stores to get started.

You get a notification the moment the package is logged to your code, and it appears in your account dashboard with its weight, dimensions and a photo of its box. Request free content photos to see what arrived with your own eyes — color, size and condition — so you are sure before paying for international shipping and before choosing a shipping service.

No limit at all, and receiving is free no matter how many packages arrive in a single month, with free storage of 30 days per package. Gather your orders at your own pace, then request consolidation and shipping in one go at one weight.

You have 30 days of free storage from the arrival of each package, with no limit on the number of packages — enough to gather the rest of your orders. Message us before it runs out and we will arrange consolidation and shipping, or the right solution for your package instead of leaving it waiting.

Four steps: you send us the product link straight from the store — not just its photo or name, since the link pins down the size, color and seller precisely — then we check its availability and final price and tell you the full amount before we pay anything, so we never buy before your approval; then we buy it and receive it at our warehouse; then we ship it to you with the rest of your shipments. Start from the service page: Order It for Me.

The fee is calculated per order based on its value and the number of stores, and it reaches you inside the quote before payment, not after — and you can cancel with no commitment. If the product sells out or its price changes, we tell you before buying and suggest an alternative from the same store, and we never charge you for a product we did not buy.

We prepare customs clearance documents free of charge, and government fees in the destination country are outside our invoice — your country's customs sets them based on the product type and value, and they are separate from the shipping fees you pay us and not included in them. We attach a clear invoice with accurate details to every shipment so it clears smoothly. If you would like to know them in advance, check your country's customs before buying, or send us your shopping list and we will arrange the shipment for you.

Send us the store's electronic invoice or a photo of it and we will attach it to the shipment as part of preparing your customs clearance documents free of charge. If you bought through the Order It for Me service, we already have the invoice and prepare it without you having to ask.

Dangerous goods in general: batteries separated from their devices, flammable liquids and gases, corrosive materials, weapons and fresh food. Check the prohibited items list before buying so you choose with confidence, and if you are unsure about a specific item, send the product link to info@baridus.com and we will confirm it is accepted or suggest an alternative that ships without issues.

Perfumes and creams ship via FedEx only because DHL does not accept them, so we switch your shipment to FedEx and you see the price difference before paying. Batteries are accepted installed inside their device, not separately. Send us the product link at info@baridus.com before buying and we will confirm the right route.

Air-transport restrictions are the same across carriers, but government customs lists differ slightly from country to country for items like supplements and wireless devices. Send us the product link and your destination at info@baridus.com before buying and we will confirm it is accepted or suggest an alternative that gets through.

Some stores decline cards issued outside the US even when the balance is sufficient, and that is exactly what the Order It for Me service solves: send us the product link and specifications, and we buy it for you from the store, receive it at the warehouse, then ship it to you with the rest of your shipments. Your card is no longer a barrier between you and what you want.

Most likely the package arrived without your customer code on it, so it was not linked to your name automatically — and the fix is easy: send us the tracking number, store name and order date at info@baridus.com and we will link it to your account right away. To avoid this in future, enter your code in the second address line on every order.

Your code is shown in your account dashboard with the full warehouse address, and its format is BRD-100117. Copy it from there and paste it into the second address line on every order so you never need to memorize it.

Request free content photos as soon as the package arrives — if there is a mistake, we stop the shipment before you pay to ship it. Send us photos of the problem at info@baridus.com and we will arrange the return or exchange step with the store inside the US together with you.

Because we photograph every box on arrival and its contents on request, both you and we have a photo record of the shipment's condition before it leaves, which makes following up with the carrier or the store much easier. Send us photos of the problem along with your shipment number at info@baridus.com and we will follow it up with you. And if you added the $49 insurance when creating the shipment, it is designed for exactly these cases, under the carrier's terms.

WhatsApp for quick questions and following up on an existing shipment, email at info@baridus.com for anything that needs an attachment such as an invoice or photo, and phone at +1 458-253-3164 for urgent cases. The warehouse address reaches you in your account after you confirm your email. As for replies: on WhatsApp during business hours, by email and the site form within one business day, and the phone line runs from 9 a.m. to 5 p.m. Pacific Time on business days. Mention your customer code in your message to get an answer faster — it takes us to all your shipments in a second. All channels are gathered on the Contact us page.

Enter the warehouse number +1 458-253-3164 in the phone field — it is a US number that stores and carriers accept, and we take delivery inquiries on it on your behalf.