The address form at US stores differs from what you are used to: two address lines, a two-letter state, a five-digit ZIP code, and a phone field that asks for a US number. Here is what each field means in plain English and what to enter in it when your address is with us in Oregon, so the order goes through the first time and the parcel appears in your account automatically.
Every field in the form and what to enter in it
| Field | What it means | What you enter |
|---|---|---|
| Full Name / First & Last Name | Your full name | Your name in English letters, followed by your code: Ahmed Mohammed BRD-100117 |
| Address Line 1 / Street Address | The first line of the address: building number and street name | The first line exactly as it appears in your account |
| Address Line 2 / Apt, Suite, Unit | The second line of the address: the apartment or suite, optional at stores | Your code on its own: BRD-100117 |
| City | The city | The city as shown in your account |
| State | The state, picked from a list or typed as two letters | Oregon or OR |
| ZIP Code / Postal Code | The postal code, five digits | The ZIP code as shown in your account |
| Country | The country | United States |
| Phone | The phone number; a ten-digit US number is required | Our receiving center’s number +1 503-344-7788 |
The name Ahmed Mohammed and the code BRD-100117 are for illustration only. Your full address and your code appear in your account after you register, and the address is not published on the site, to protect our receiving center from unidentified shipments.
What do Address Line 1 and Address Line 2 mean?
Address Line 1 is the first line of the address: the building number, then the street name. It is what the carrier reads to reach the door. Address Line 2 is the second line of the address: a detail inside the building, such as an apartment or suite number, and stores leave it optional. With us, the second line carries your code, which is what gets the parcel logged under your name when it arrives.
The shipping address is not the billing address
- Shipping Address: where the parcel goes. This is where you enter your US address with us.
- Billing Address: your card’s address as registered with your bank in your home country. Enter it exactly as your bank has it, and untick “Same as shipping” if it appears.
- The store rejects a non-US billing address? Some stores accept only cards issued in the US. Send us the link through Order It for Me and we buy it with our US card while you pay your usual way.
Five mistakes that delay the parcel, and how to avoid them
- Forgetting the code: put it in both the name field and the second line; some stores truncate the second line, and the code then remains in the name.
- Translating the address into another language: enter it in English letters as it appears in your account; the US carrier reads nothing else.
- Entering your local mobile number in a field that requires a US number: enter our receiving center’s number +1 503-344-7788, and keep your own email address so the store’s notifications reach you.
- Choosing international shipping: choose domestic shipping within the US (Standard or Ground), which is free at most stores above a threshold.
- Saving the address at one store only: add it under “Saved addresses” at every store you buy from and make it the default, so you do not retype it.
And if an order goes out without the code, it is not lost: send us the tracking number and the store name, and we match the parcel and add it to your account. The full steps, with Amazon as the example, are in the guide to buying from Amazon USA.
The first line of the address: the building number and street name. For your US address with us, copy it from your account exactly as it is, in English letters.
Your own code and nothing else, such as BRD-100117. In the US this line is meant for an apartment or suite number, and we use it so the parcel is logged under your name automatically.
A five-digit code that appears in your account as part of your full address after you register. Copy it as it is; there is no need for the four extra digits that some stores suggest.
No; the billing address is your card’s address with your bank in your home country, and only the shipping address is a US one. If the store requires a US card, the Order It for Me service buys it for you with our card.
Your US address, every field of it, ready in your account
Register free and the full address appears with your code; copy it into any US store exactly as it is.
